Creating nested custom details from alertmanager

#1

I’m trying to send alerts from alertmanager with nested custom details. Like

details : 
    label: 1
    label2:
           item1: a
           item2: b
    label3:  3

What kind of alertmanager receiver settings can achieve this? I was aiming for a json format but it does not parse correctly in the message sent to pagerDuty.

#2

Hi Sutirtha Das,

Alertmanger uses our v1 Event API (link), which does not support custom fields . You might be able to use contexts array to produce similar result, or I can file a feature request for you.

Paul

#4

Hi Sutirtha,

Since this is a community post and it looks like we may need some account specific details, I would suggest you submit a ticket to support@pagerduty.com. We will take it from there.

Paul

#5

Got it. Submitting a ticket. Should i remove the account specific link?

#6

Hi Sutirtha,

Yes, that would be great! Please let me know once that is removed. We will close the thread and move on to the ticket.

With kind regards,

#7

Hi @sutirtha1234, @Inactive-Member-38528490, @Tanjid_Islam,

We found the following made Events API v2 work (which should get you the nested tables):

Important note for Prometheus Alertmanager v0.11 and later: Alertmanager now supports Events API v2. However, if you set the routing_key property and use v2, the integration type of the integration corresponding to the routing_key value must also be Events API v2. If you select Prometheus as the integration type in PagerDuty, you will need to use the Events API v1 type and set a value for the service_key property instead.

Cheers,
@simonfiddaman

#8

Hi @simonfiddaman,

That is correct! You should be able to use Events API V2 by just changing the endpoint and the integration key. Please let us know if that would be a problem.

Hi @sutirtha1234,

Since we’re looking into your issue in a separate ticket thread, I’ll close this thread and continue there! Thanks again for opening up a ticket to allow us to look into it.

With kind regards,